Google reveals failure of ‘secret question’ password recall

A research paper from Google has looked into the difficulties of standard ‘forgotten password’ personal information verification.The paper, entitled ‘Secrets, Lies, and Account Recovery: Lessons from the Use of Personal Knowledge Questions at Google‘ examined the usage of personal information to trigger a password reset, and discovered that it presents a number of difficulties, including forgetful users, guessable answers and fake responses.The study, which according to Silicon Beat covered ‘hundreds of millions of secret answers and millions of account recovery claims’, discovered that a massive 40 percent of American Google users couldn’t remember the answers to their own security questions.

Read on, source: Google reveals failure of ‘secret question’ password recall

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